Delivery Information

Delivery Times

All delivery times are from the date we receive a finalised order Online or e-mail and when payment is made in full.

 

Any modifications to the order will more than likely result in a delay to the delivery.

Aluminium lead times

Please note that all delivery times are approximate and subject to change.

Aluminium Products:

Express Grey Tectura Bifold – 10 Working Days, Resumes Jan 2024

RAL 7016 Grey Matt & RAL 9010 White Gloss – MINIMUM 4 weeks
RAL 9005 Black Matt – MINIMUM 4 weeks
All other single RAL colours – MINIMUM 4 weeks

For any other RAL colour, except dual colour, we purchase mill finished extrusions to suit each individual order. This is then then powder coated separately. This process normally results in a 4 week lead time

Dual colour Grey on White – MINIMUM 4 weeks
Dual colour Black on White – MINIMUM 4 weeks
Dual RAL colours – MINIMUM 4 weeks

Aluminium extrusions are as standard made up of an outside and inside aluminium section which has been rolled onto a separate polyamide thermal break.

All stock held by our suppliers of mill finished extrusions are held fully assembled. These sections can only be painted the same colour both sides.

To achieve a dual colour section, our suppliers have to first extrude the aluminium sections required to suit each individual order. Each section is then sent to be painted. Once painted these sections are then sent to a third party company to roll the two sections together onto the polyamide thermal break. It is then dispatched back to our supplier who schedule it to us for delivery. This process creates the 4-6 week lead time.

When extrusions are dispatched to us from our suppliers they are individually shrink wrapped for protection. This wrapping cannot be removed until it is required for production.

If at this stage it is found that the paint finish is not acceptable or damaged this will delay the delivery on all products other than stocked Grey 7016 Matt and White 9010 Gloss. This could be up to 21 days on standard RAL colours to allow for repainting.

On dual colours this could be another 4-5 weeks as same the manufacturing process by our suppliers has to be carried out. This is industry wide and there is nothing that can speed up the process. Although this is a very rare occurrence you must be aware at the point of order that this is a possibility and you should allow for this in your project management. At no time is the delivery time the essence of the contract and Slide and Fold Ltd will not accept any claim in relation to a delayed delivery.

 

UPVC lead times

Please note that all delivery times are approximate and subject to change.

UPVC products:

White UPVC – 3/4 weeks
Grey, Rosewood, Oak, Grey on White, Rosewood on White, Oak on White and Cream –3/4 weeks

Coloured UPVC is held in stock in small quantities, to meet most standard order sizes. If your order is large please ensure stocks are available to meet your order before placing.

Fixed Flat Rooflight lead times

Fixed Flat Rooflight – 4 weeks

Composite Door lead times

Composite Doors – 15 Working Days

Products with integral blinds

Integral blinds – MINIMUM 4 weeks

Packaging

Our goods are packaged for deliveries suitable for a mainland UK delivery, if your goods are being transported after our delivery/collection we would recommend suitable additional packaging to be used. This is not something we supply.

Each product is explained below including packaging:

PVC Bi-fold Doors

Door sashes: fully welded, we strap to internal racks within the van, no packaging required.

Glass units: have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill: If ordered are wrapped together.

Box containing cover caps, wheels etc.

Outer frame is in one piece we strap to internal/external racks within the van, no packaging required.

PVC Residential and French Doors

Glass units: have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill: If ordered are wrapped together.

A parts box containing trickle vents, handles end caps etc.

PVC Residential and French Doors are fully assembled, we strap to internal racks within the van, no packaging required.

Aluminium French and Residential Door

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill – If ordered are wrapped together.

A box containing cover caps, wheels etc

Aluminium Residential and French Doors are fully assembled, we strap to internal racks within the van, no packaging required.

Aluminium bi-fold doors

Opening door sashes, wrapped with bubble wrap to each corner and protective tape in between.

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill – If ordered are wrapped together.

A parts box containing cover caps, hinges, wheels etc.

The head, sides and threshold are flat packed, wrapped in shrink wrap with bubble wrap to each the ends.

Aluminium windows are made with the opening sashes already fitted

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sashes.

External cill – If ordered are wrapped together.

Box containing trickle vents, handles, gaskets, end caps etc

PVC Sliding Doors

Outer frame is in one piece we strap to internal/external racks within the van, no packaging required.

Door sashes will be fitted to frame.

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill – If ordered are wrapped together.

Box containing trickle vents, handles, end caps etc

PVC windows are made with the opening sashes already fitted

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sashes.

External cill – If ordered are wrapped together.

Box containing trickle vents, handles, end caps etc

Vista SL

The head, sides and threshold are flat packed, wrapped in shrink wrap with bubble wrap to each the ends.

Opening door sashes are fully glazed and wrapped with bubble wrap.

External cill – If ordered are wrapped together.

Box containing cover caps, wheels etc.

Vista XL Sliding Doors will be as below:-

The head, sides and threshold are flat packed, wrapped in shrink wrap with bubble wrap to each the ends.

Opening door sashes, wrapped with bubble wrap to each corner and protective tape in between.

Glass units, have protection pads fitted to the face of the glass and are separate from the frames and sash.

External cill – If ordered are wrapped together.

Box containing cover caps, wheels etc.

 

Terms and Conditions of Delivery

  • Delivery times are Monday to Friday 7.00 am until finished, unless agreed otherwise in writing. You must allow proper access for a heavy goods vehicle.
  • The unloading of the vehicle is the customer’s responsibility.
  • Delivery is deemed to be at the roadside of the delivery address on the order confirmation.
  • If there are any parking restrictions you must advise us prior to delivery.
  • If a parking permit is required this must be available on the day of the delivery.
  • Any meter or parking fees are to be paid by the customer.
  • If there is no one at the delivery address the delivery will be re-scheduled at the convenience of the company and the customer will be subject to a re-delivery charge based on the original delivery cost.
  • All health and safety precautions and site risk assessments are the customer’s responsibility.
  • At no time will the company be liable for loss or injury of any kind.
  • All goods when received will be deemed delivered in good order unless stated at the time of delivery.
  • No claims will be entertained after the day of delivery for damaged or missing articles.
  • You must not arrange for the installation of the supplied product on the same or next day after delivery to allow for any shortages to be delivered. Any shortages will be delivered as soon as possible but with no specified time limit.
  • The company is not responsible for any delay to the installation or ongoing project and any relating financial or consequential loss.
  • At no time is the delivery time the essence of the contract and Slide and Fold Ltd will not accept any claim in relation to a delayed delivery.